Selecting a propertyJUST FRANCE wants you to feel comfortable and fully informed in selecting a property for your trip to France. We will provide all necessary information and details to help you make that selection. If you have questions after reviewing property descriptions and photographs please call us immediately so we can provide or research the answers. Please bear in mind that most properties have a one week minimum and in some cases a two week minimum. All rentals are Saturday to Saturday unless otherwise noted.
Confirming a reservationWhen you have a selected a property please notify us of your decision immediately (sometimes a delay of even an hour can mean the difference between confirmation and disappointment). Having verified the booking with the owner, we will then transmit a Rental Agreement by fax, e-mail or express delivery. The Rental Agreement will specify the rental price, extra charges (if any), amount of security deposit, maximum number of persons who may occupy the property overnight, and when the final payment is due. The Rental Agreement also sets out in detail the terms and conditions of rental.
We ask that you return the signed Rental Agreement to us immediately, then make a copy for your records and return the original Rental Agreement along with your check or Payment Authorization Form (for payments by credit card) for the initial payment.
Initial paymentThe initial payment required to secure a reservation is 50 percent of the total rental price. This payment is due in the offices of JUST FRANCE seven days after the client's receipt of a Rental Agreement. If the start date of the rental is less than 65 days from the date the Rental Agreement is issued, the full rental price plus refundable security deposit is due within seven days.
Method of paymentChecks are payable to JUST FRANCE. Wire transfer instructions are available. Credit cards are accepted for payment of rent however security deposits are payable by check or wire transfer only. Credit cards are also accepted for car rental and rail bookings, and to secure hotel reservations.
A 2% discount off the rental price is available for most rentals when paid by check or wire transfer in US dollars.
Payment acknowledgementImmediately upon receipt of your initial or final payment JUST FRANCE will provide with you an Acknowledgement of Payment. The Acknowledgement will note the remaining balance, if any, and when payment is due.
Final paymentThe second half of the rent and any security deposit are due in our offices 65 days before the first day of your rental. This schedule is dictated by the fact that most owners typically require final payment 60 days before arrival. We must strictly adhere to this procedure, and failure to comply may result in cancellation of a booking. An invoice for the final amount will be emailed in advance of the due date.
CancellationCancellation of a confirmed reservation is a painful event for both owner and renter. The renter cancels because of some unexpected hardship; meanwhile the owner may have turned away rental opportunities and thus lost revenue. Our cancellation provisions are as follows: If notice of a cancellation is received in writing 180 days or more before arrival date, 50 percent of the initial deposit will be returned; if received 179 days or less before arrival, none of the deposit will be refunded. Failure to pay the final balance due by 65 days before arrival may be deemed a cancellation with no refund due. Security deposits are fully refundable.
Clients are strongly urged to take out Trip Cancellation Insurance with the carrier of their choice at the time of confirmation. JUST FRANCE can provide information from a nationally known company which offers insurance for trip cancellation, emergency medical situations, and baggage loss. Trip cancellation insurance costs around $70 per $1,000 of coverage. We routinely provide insurance information and application forms with an Acknowledgement of Payment.
Security DepositOwners of properties in France almost invariably require a refundable security deposit in addition to rent. The amount and terms of these deposits are set by property owners, and they vary widely. Factors entering into the amount of security deposits include the quality of furnishings, length of stay, and the owners' past experience with renters.
Generally JUST FRANCE is able to return all or virtually all of a client's security deposit (minus any appropriate charges) within four weeks of departure. Sometimes we are obliged to withhold a small portion - generally less than $75 - until the owner notifies us of phone charges for the client's stay. The delay is caused by the fact that France Télécom bills on a bi-monthly rather than monthly basis. All security deposits are fully returned within 75 days of departure.
It is extremely rare that the owner and renter disagree as to the amount of final charges to be deducted from the security deposit. Infrequently, a dispute arises over a deduction for damange. In the unlikely event that such a dispute arises, JUST FRANCE will, at the renter's request, intervene with the owner to authenticate the claimed damage and mediate the dispute. However, since JUST FRANCE has no facility for fact-finding or adjudicating the dispute, in most cases it will accept the owner's word as to the fact and the extent of the damage.
Extra chargesOwners vary widely regarding costs beyond the basic rent. Most include all charges except telephone in the rental price. While JUST FRANCE strongly encourages owners to offer a unitary rental price without extra costs, some elect to impose additional charge for utilities, pool heating, final cleaning, etc. The practice of charging extra for linens and towels has all but vanished, but still exists with a few European owners. Whenever an owner does impose extra costs they are explicitly pointed out by JUST FRANCE in price quotations and on the Rental Agreement so that there are no unpleasant surprises at the conclusion of the rental.
PO Box 26
Spring City, PA 19475
Tel. +1 610-407-9633
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