Booking Procedures

Selecting a property

Confirming a reservation

We ask that you return the signed Rental Agreement to us immediately, then make a copy for your records and return the original Rental Agreement along with your check for the initial payment.

Initial payment

Checks only

Payment acknowledgement

Final payment

Cancellation

Our cancellation provisions are as follows: If notice of a cancellation is received in writing 180 days or more before arrival date, 50 percent of the initial deposit will be returned; if received 179 days or less before arrival, none of the deposit will be refunded. Failure to pay the final balance due by 65 days before arrival may be deemed a cancellation with no refund due. Security deposits are fully refundable.

Clients are strongly urged to take out Trip Cancellation Insurance with the carrier of their choice at the time of confirmation. JUST FRANCE can provide information from a nationally known company which offers insurance for trip cancellation, emergency medical situations, and baggage loss. Trip cancellation insurance costs around $70 per $1,000 of coverage. We routinely enclose insurance application forms with an Acknowledgement of Payment.

Security Deposit Owners of properties in France almost invariably require a refundable security deposit in addition to rent. The amount and terms of these deposits are set by property owners, and they vary widely. Factors entering into the amount of security deposits include the quality of furnishings, length of stay, and the owners' past experience with renters. Generally JUST FRANCE is able to return all or virtually all of a client's security deposit (minus any appropriate charges) within three weeks of departure. Sometimes we are obliged to withhold a small portion - generally less than $75 - until the owner notifies us of phone charges for the client's stay. The delay is caused by the fact that France Télécom bills on a bi-monthly rather than monthly basis. All security deposits are fully returned within 75 days of departure. It is extremely rare that the owner and renter disagree as to the amount of final charges to be deducted from the security deposit. Infrequently, a dispute arises over a deduction for damange. In the unlikely event that such a dispute arises, JUST FRANCE will, at the renter's request, intervene with the owner to authenticate the claimed damage and mediate the dispute. However, since JUST FRANCE has no facility for fact-finding or adjudicating the dispute, in most cases it will accept the owner's word as to the fact and the extent of the damage.

Extra charges

800 Lancaster Avenue, Suite M-3
Berwyn, PA 19312
Tel. 610-407-9633 Fax 610-407-0213
e-mail: info@justfrance.com